入住飯店這些英文用語一定要會!『網路沒訊號』英文怎麼說?

2019.02.13 02:41PM
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Flat design, Hotel, Design, Desk lamp, Illustration, , Download, Receptionist, Room, Internet, Design, text, presentation, product, communication, conversation, business, education, collaboration, organization, management

 

許多人入住飯店之後,才發現房間有各式各樣的問題,像是環境髒亂、冷氣有霉味、網路沒訊號、沒有熱水...等等,如果發現這些問題,該如何跟櫃台人員(desk clerk)反映呢?今天就跟希平方一起看看住房時若遇到問題,能夠如何表達吧!

 

● 整潔問題
 

◎ 環境髒亂


Could you send someone up to clean the room? It looks like it hasn’t been cleaned.(可以派人過來打掃房間嗎?房間看起來跟沒掃過一樣。)
 

◎ 房間有菸味
 

We asked for a non-smoking room, but when we walked in, it smelled like cigarette smoke everywhere.

(我們要求一間非吸菸房,但我們走進去時到處都是菸味。)


◎ 冷氣有霉味
 

The musty smell coming from the air conditioner is too strong. Do you have another room available?(冷氣的霉味很重。你們有其他房間嗎?)
 

● 設備問題
 

◎ 網路沒訊號


Do you have an Ethernet cable? The Wi-Fi signal is weak in my room, and I can't access the Internet.

(你們有網路線嗎?我房間的無線網路訊號很弱,我連不上網路。)
 

◎ 插座壞掉
 

There's a problem with the socket in my room. Could you come and check for me?(我房間的插座有點問題。能過來幫我看看嗎?)

若是忘記帶轉接頭或充電器,也可以跟飯店要求:

Could I borrow an adapter and charger?(我可以借用轉接插頭和充電器嗎?)

 

◎ 沒有熱水
 

Is there something wrong with the water heater? There's no hot water in the bathroom.(熱水器有問題嗎?浴室裡沒有熱水。)
 

● 房間缺東少西
 

◎ 沒有盥洗用品
 

Why aren't there any toiletries in the bathroom?(為什麼浴室裡沒有盥洗用品?)

這裡的 toiletries 是「盥洗用品」的總稱。另外,也可以特別指出來缺少什麼盥洗用品:

Why isn't there shampoo or body wash in the bathroom?

(為什麼浴室裡沒有洗髮乳或沐浴乳?)
 

◎ 迷你吧沒東西
 

如果肚子餓了,想喝點飲料,打開房間的小冰箱卻發現裡頭什麼都沒有,這時可以說:

Why isn't my minibar restocked?(為什麼迷你吧沒有補充零食飲料?)

 

◎ 加床卻沒有床鋪
 

如果入住時有加床,卻發現少了這個床鋪,可以跟櫃台反映:

We booked a double room and asked for an extra bed, but there's no cot. Please send it up when you can.

(我們訂了一間雙人房,且要求加一張床,但沒有看到多的床鋪。你們有空時請幫我送上來。)

學會這些表達法之後,下次入住飯店再遇到問題,相信就知道該如何跟櫃台反映囉!


 

(本文刊載於希平方-線上學英文入住飯店這些英文用語一定要會!『網路沒訊號』英文怎麼說?〉,未經授權,不得轉載。)

 

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